Terms Of Service

This website, www.gocattles.com, is owned and operated by Gocattles Private Limited (referred to as "Owner" or "Company"), a company incorporated under the Companies Act, 2013 of India. The company's Registered Office is located at T22-9055, Mahagun Mywood, Sector 16C, Noida, Gautambuddha Nagar, Uttar Pradesh, 201318, India. The Owner is the sole owner, operator, author, and publisher of the website.

Prior to utilizing any services provided by Gocattles, it is advised that users thoroughly read and agree to the Terms of Use and the Privacy Policy.

By accessing or using Gocattles in any manner, including browsing or contributing content, you agree to be bound by these Terms of Use.


These Terms of Use, also referred to as "Terms and Conditions," "T&C," "Terms," or "Agreement," along with any other policies or statements on this website, constitute a binding contract between the Company and the User (referred to as "You," "End User," "Your," "Buyer," or "Customer").

Your acceptance of these Terms and Conditions is implicit when visiting, using, or shopping on the site. In addition, any use of current or future services provided by the company subjects you to the applicable guidelines and conditions.

By subscribing to or using any of our products or services, you affirm that you have read, understood, and are bound by the Terms and Conditions. If you do not agree with these terms, refrain from subscribing to or using our services.


Gocattles reserves the right to modify, adjust, vary, amend, or alter its Terms of Use at any time and at its sole discretion. Users are responsible for staying informed about such modifications, and Gocattles is not liable for any consequences resulting from these changes. Users agree to comply with all applicable guidelines, policies, rules, terms, and conditions, subject to periodic updates.


Gocattles grants a limited license for users to access and make personal use of the website and services. The following actions are considered misuse of the website and are strictly prohibited:

  • Reproducing, modifying, distributing, displaying, publishing, or making commercial use of any information on the website.
  • Distributing any information or material that violates Gocattles' copyrights, patents, trademarks, trade secrets, or other proprietary rights.
  • Republishing, archiving, or retaining content on the internet, intranet, extranet, database, archive, or compilation for commercial use.
  • Decompiling, reverse engineering, or disassembling any software or products accessible through the website.
  • Using the website in any manner that is illegal or impairs its operation, availability, or usage by others.
  • Employing data mining, viruses, worms, web crawlers, robots, or any other harmful code in connection with website use.
  • Making any use of the website for the benefit of another business.
  • Posting unsolicited promotional or advertising content.
  • Holding Gocattles liable for any damage or harm caused to software, data, or computer devices through content downloaded from the website.


Use of this website is restricted to individuals capable of forming legally binding contracts under the Indian Contract Act, 1872. Minors, un-discharged insolvents, or those otherwise "incompetent to contract" are ineligible to use the website.

The service is not available to minors under 18 or users suspended or removed from the system by gocattles.com. If under 18, purchases must be made by a legal guardian or parent.

Users may not have more than one account, and maintaining multiple accounts is considered fraudulent. The company is not responsible for disputes arising from transactions conducted by third parties using the user's account or email.

Users affirm that they are of legal age to form a binding contract, provide accurate information, and accept responsibility for all account activities.


Users are encouraged to review the Privacy Policy governing their visit to Gocattles.com. Personal information provided to the company will be treated as strictly confidential and in compliance with applicable laws.


Gocattles may assign users a password and account for website access. Users are responsible for protecting account security and confidentiality. Notification of any unauthorized use or security breaches is required, and Gocattles reserves the right to refuse service, terminate accounts, or edit content.


a) Cancellations by Gocattles

Gocattles may cancel or refuse orders due to quantity limitations, inaccuracies in product or pricing information, or credit and fraud concerns. Users will be notified of order cancellations, with reversed charges if applicable.

b) Cancellations by You

Users may request order cancellations within 24 hours of placing an order. Gocattles reserves the right to accept or reject cancellation requests. Canceled orders are refunded within 15-20 working days if not processed or approved.


Gocattles reserves the right to recover costs, collection charges, and expenses from individuals using the site fraudulently. Legal proceedings may be initiated against such persons for fraudulent use.


Limited period vouchers and promotional codes are subject to terms decided by Gocattles during campaigns. Users must accept these terms for campaign participation.


While Gocattles.com strives for accurate product and pricing information, typographical errors may occur. The company reserves the right to correct errors and modify product prices. All prices are displayed in Indian Rupees (INR) and may change without notice.

Gocattles makes efforts to accurately represent product colors and dimensions. Promotional discount codes are applicable to specific products, with one code allowed per order.

As a condition of purchase, users permit the sending of administrative and promotional emails/calls. Gocattles is not liable for changes in promotional offers and recommends creating an account for order tracking.


Users are responsible for all fees, costs, and applicable taxes associated with product purchases. This includes VAT/CST, service tax, GST, duties, and cesses.



The contract for the sale of goods is between Gocattles ("the supplier") and the user ("the purchaser"). Placing an order confirms acceptance of the terms and conditions, with payment required at the time of ordering. Gocattles retains the right to accept or deny any offer, and the electronic contract holds legal force equivalent to a written contract.


Gocattles owns all content on the website, including text, graphics, and copyright works. Users may not copy, modify, misuse, translate, or create derivative works without prior written consent from Gocattles. A limited license is granted for personal use of the site and service, excluding unauthorized downloading, copying, or linking.


The website may contain links to third-party websites. These links are provided for convenience, and users access them at their own risk. Gocattles does not endorse third-party websites, their goods, or services, and disclaims liability for any harm incurred.


To the extent permitted by law, Gocattles excludes all warranties, representations, and guarantees. The company is not liable for any damages, losses, or expenses, including indirect or consequential damages, arising from user access to or use of the website.


The website may contain information with typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, transit times, and availability. Gocattles reserves the right to correct errors, update information, and cancel orders as needed.



Users access the site at their own risk, and Gocattles does not warrant its use. Dissatisfaction with the site or any content results in the user's sole remedy of discontinuing use.


Users agree to indemnify and hold harmless Gocattles, its owner, affiliates, subsidiaries, officers, directors, agents, and employees from claims, demands, or actions arising from breaches of these Terms of Use or violations of law.


Gocattles is governed by Indian law, and any disputes are subject to the jurisdiction of courts in New Delhi, India. Users consent to this jurisdiction and venue for dispute resolution.


Complaints or concerns should be addressed to the designated Grievance Officer at Gocattles. Contact can be made via phone at 9128412356 or by email at contactus@gocattles.com.


Gocattles reserves the right to terminate user access without notice. Upon termination, certain clauses, including Indemnification, Disclaimer, Governing Law/Jurisdiction, and Dispute Resolution, and Privacy Policy, remain in effect.


These Terms of Use constitute the complete agreement between the user and Gocattles. If any provision is deemed invalid, the remaining provisions remain in force. Headings are for convenience only and do not affect the interpretation of the agreement.

Users accept these Terms of Use by using the site, acknowledging full understanding of the terms and conditions. This agreement is published in accordance with the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines) Rules, 2011.